Contact
We'd love to hear from you — whether it's a question, feedback, or partnership enquiry.
Questions about gridIQ, feature requests, or general feedback.
support@highimpactgroup.com.auAccount issues, data queries, API integration, or bug reports.
support@highimpactgroup.com.auEnterprise licensing, reseller partnerships, and integration opportunities.
support@highimpactgroup.com.auWe aim to respond to all enquiries within one business day. Team and Professional subscribers receive priority support — Professional subscribers can expect a response within 4 hours during Australian business hours (9 am – 5 pm AEST, Monday – Friday).
gridIQ is operated by High Impact Group Pty Ltd. We build market intelligence platforms for Australian energy and agriculture — gridIQ for the National Electricity Market and WEM, and agriIQ for agricultural conditions.
We're based in Australia and focused on making complex market data accessible and actionable for energy managers, sustainability teams, renewable developers, and trading desks across Australia.
1800 029 262(Australian business hours, Mon – Fri)
For privacy-related enquiries or data access requests, please email support@highimpactgroup.com.au. You can also review our Privacy Policy and Terms of Service.